Roula Tasou - Senior Property Manager - Hawthorn | Jellis Craig
Roula Tasou
Roula Tasou image

Roula Tasou

Senior Property Manager


About Roula

Greatly respected among her peers, Roula Tasou has built a loyal client base over her long-standing career in property management. She leads by example, maintaining an exceptional level of customer service and property supervision.

“My clients know they can expect clear, timely communication at all times. Whether it’s via a phone call, text or email, I make sure every message is conveyed efficiently and every query is resolved quickly,” Roula says.

Roula conducts a thorough consultation with every property owner before making recommendations based on current rental market conditions. She presents clear scenarios so her client can make informed decisions on pricing and marketing strategies.

Roula retains harmony between renters and rental providers with efficient problem solving and clever negotiating. She conducts thorough inspections and provides detailed reports to all owners. On the rare occasions a lease disagreement needs to be resolved at VCAT, she utilises her experience in this area to provide clients with critical advice and support.

"I am always on the lookout for potential issues, so I can address them before they become problems. Clients really value this proactive approach."

Roula is deeply involved in Melbourne's Greek community, embracing every opportunity to expand her social and business contacts. She has a Certificate IV in Property Services.

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Testimonials

What my clients are saying about me

Roula Tasou was our past agent and we were with her for the last couple of years we were renting in Hawthorn. All of our experiences with Roula was pleasant, professional with a touch of care (which is rare nowadays). Everything was easy and we felt being appreciated as tenants. We wished we could continue renting through Jellis Craig just because we had really great experience with them for the past 10 years. Sadly we had to move and rent through someone else. We can only hope our new agent will be as good as Roula. Roula showed professionalism, empathy and also great care in desperate times. We were given plenty of time to move out however something unexpected happened and we couldn’t move after we promised to move out, we’re so lucky that the owner (with Roula’s help) let us stay for another month until we really got the perfect house we wanted. Otherwise, we would have ended up living in a house we didn’t like. Roula, I hope your boss will get to see this review and acknowledge your worth. Jellis Craig is very lucky to have someone like you working for them. Until we meet again Roula. Thank you for everything.

M.

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