Rikki Li - Assistant Property Manager - Hawthorn | Jellis Craig

Rikki Li

Assistant Property Manager

A little about me

As a highly-organised, passionate and hard-working assistant property manager, Rikki Li ensures her clients - both landlords and tenants - receive the highest standards of customer service.

With a demonstrated record of excellence in real estate, Rikki brings a personalised approach to each client relationship, investing the time to understand individual needs and providing a service that meets clients' unique requirements.

In addition to attaining a Bachelor of Commerce, Rikki has an in-depth understanding of, and sensitivity to, the multi-cultural landscape. She was raised in China, New Zealand and Australia and is a fluent Mandarin and English speaker.

"I respect and understand different cultures, which makes it easier and more effective when working with different clients," says Rikki. "Communication is the 'key' to solving problems efficiently and providing professional service."

Rikki is meticulous in her attention to detail, always working through a daily 'to do' list and building strong relationships through her reliable, positive and considered approach to her role.

"Real estate is a people business, and I am passionate about nurturing client relationships, guiding clients through the rental process and researching the information they need to make fact-based decisions."

"My landlord clients trust me to look after their investment as if it were my own. I also apply the same dedication to the needs of our tenants, ensuring their property is maintained to the highest standards and their concerns or issues are addressed promptly."

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