Jala Thompson

With a warm, people-focused approach and a keen eye for detail, Jala Thompson brings more than 25 years of client service experience to her role as Field Services Officer at Jellis Craig Mooroolbark.

Jala thrives on the consultative side of leasing – listening closely, understanding what truly matters to each prospective renter, and delivering an experience that’s as personal as it is professional. Whether she’s conducting routine inspections, preparing condition reports, or managing her pipeline of leasing opportunities, Jala’s meticulous nature and organisational strengths ensure every task is handled with care.

“I’ve always believed people just want to be heard and to know they matter. It’s my job to make sure they feel exactly that,” Jala says.

Confident, authentic and approachable, Jala is known for building trust quickly. She combines this with sharp communication skills and a genuine passion for helping people - qualities that perfectly align with Jellis Craig’s values of ethics, integrity and exceptional personal service.

Jala plays a crucial part in the leasing process, ensuring prospective renters are guided seamlessly from enquiry to move-in, while also delivering vital support to the property management team across the competitive rental market in Melbourne's outer east.

After successfully running her own business, Jala's transition to real estate dovetails with her commitment to high service standards and total client satisfaction.