Matilda Carroll

Results-driven and service-focused, Matilda Carroll is an organised and efficient Property Manager at Jellis Craig Mooroolbark. Hard-working and dedicated, she prioritises strong professional relationships as a strategy to deliver excellent property management outcomes.

“I believe it is important to build positive relationships with clients and renters alike, founded on trust. I keep all parties informed throughout the entire process to ensure it is smooth and seamless,” she says.

Matilda’s approachable personality shines through in every interaction. She listens attentively, responds promptly, and always goes above and beyond to achieve her client's investment property goals.

“Whether I am resolving an emerging issue with a minimum of fuss, coordinating cost-effective maintenance or repairs, or setting up a new property advertising campaign, I always strive to achieve the best possible results.”

Matilda grew up in the Yarra Valley and has a deep understanding of the rental market throughout Mooroolbark and surrounds. She uses her local expertise to provide clients with reliable advice on everything from rental pricing to capital improvements and repairs.

As a former owner of a successful small business, Matilda understands the ongoing importance of effective communication and first-class customer service. 

“I enjoy exceeding expectations and pride myself on giving all clients a positive customer service experience,” she says.