Kailah Scarff

Client satisfaction and strong interpersonal relationships are key priorities for Kailah as she draws on her experience in a variety of customer service roles for her property management position.

Backed by a Certificate IV in Real Estate Practice, Kailah goes above and beyond to keep both rental providers and renters well-informed, promptly and efficiently addressing any matters that may arise.

A self-described people person, Kailah says clients value her ability to truly listen and translate their needs into positive results for all involved. 

“I always endeavour to make people feel like my priority. Whether in a work setting or with friends and family, I aim to make sure people always feel valued and significant,” she says.

“I believe with my attention to detail and my communication skills I am able to give everyone a personalised service – an important way to show you care about their business.”

Kailah’s expertise includes providing clear information and consistent communication about Jellis Craig’s products and services, as well as resolving client queries and complaints as swiftly and smoothly as possible.