Fran De Masi - Senior Property Manager - Ringwood | Jellis Craig

Fran De Masi

Senior Property Manager

A little about me

Property manager Fran De Masi understands the value of outstanding customer service. Responsive, attentive and hard-working, Fran prioritises open, two-way communication with both her clients and her tenants.

“I have an extensive background in customer service,” says Fran. “I believe it’s essential for my clients to know that their property investment is in safe hands, that I’m available whenever needed and can be relied upon to ensure all aspects of the management of their property are well-organised and up-to-date.”

Calm and capable, Fran remains at ease even when faced with the most challenging of situations, and as a result resolves issues swiftly and without fuss. A successful businesswoman herself, she’s able to empathise with her clients when it comes to both the positive and negative aspects of property investment and provides astute, reasoned guidance throughout their investment journey.

Highly experienced across the entire property management process, Fran is reliable, friendly and helpful regardless of whether she’s providing a rental appraisal, arranging open for inspections or liaising with tradespeople around ongoing or routine maintenance.

“Treating everyone with respect is central to my approach,” says Fran. “My positive and open attitude helps me build excellent working relationships. As a result, I have happy tenants and many referral and repeat clients.”

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