A little about me
As general manager, Claudia Häger's strategic leadership role is focused on the operational aspects of the Jellis Craig South Yarra, Richmond and Armadale offices. Her diverse portfolio of functions include HR, learning and development, finance, technology, marketing and infrastructure.
Claudia brings significant international and domestic business acumen to the position as both a Chartered Financial Analyst (CFA) and a Graduate of the Australian Institute of Company Directors (GAICD). She combines real estate industry experience with 20 years of executive financial services and customer experience roles in Europe, Asia and Australia.
"The Jellis Craig brand is synonymous with the delivery of premium real estate services across Melbourne," says Claudia. "Our reputation is based on the quality of our staff, our systems and our ability to operate efficiently in a fast-moving, complex market."
Claudia works across all operational facets of the business, including the central 'people and culture' function, to ensure Jellis Craig remains at the forefront of developments in technology, marketing, training and finance.
"Putting the customer experience at the forefront of everything I do, the general manager role is key to setting and executing the strategic direction of the business for the next 3-5 years."
"I am a strong advocate of providing direction and leadership to achieve the successful motivation, management and development of people, as well as implementing transformation change across businesses, people and customers."
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