Tenant Information

Looking for a property?

Jellis Craig are specialists at matching the right tenants to the right properties, starting with our website. Updated daily with new listings and photographs, please use the search facility to identify a selection of properties that fit meet requirements.

Inspection of properties can be arranged at a time convenient to you. Please keep in mind that many of our properties are currently tenanted and therefore we need to give the current occupiers at least 24 hours notice of any inspection. ??

Other real estate website addresses that you may find helpful are: ?
www.realestateview.com.au?
www.realestate.com.au?
www.domain.com.au

Found a property?

Complete and sign our Jellis Craig Online Application Form. Please email, fax or hand-deliver your application to the office through which you viewed the property. Photo identification is required and must accompany your application.??

Provided we have received all the necessary information, your application will be processed within two business days. It is the landlord who will make the final decision.?

Once your application is approved, you will be required to sign leases and provide the following payments either by bank cheque or BPAY (your property manager can?provide details):

• Security deposit – made payable to The Residential Tenancies Bond Authority (RTBA).
• The first month’s rental. We will provide you with information concerning your rights and responsibilities, after-hours emergency maintenance procedures, a property condition report and a rent card which allows you to BPAY future rental payments via the phone or internet.

If you would like assistance (at no extra cost) with the connection of gas, electricity, telephone, internet and water to your new home, this can all be arranged at the time of signing the leases through our affiliation with Direct Connect.

Already a Jellis Craig tenant?

Your property manager is committed to ensuring all aspects of your tenancy run smoothly. This includes providing you with an inspection schedule (regular inspections conducted on behalf of the landlord at regular intervals during your tenancy) and reviewing your requests, if any, for property maintenance. Please use our Maintenance Form to request any property maintenance or contact your property manager directly.

If you intend to vacate a property, please complete the Vacating Advice Form.

For more information about the Victorian Tenancy Act, please read the Consumer Affairs booklet:
Renting a Home. A guide for Tenants.