"I have no hesitation in recommending or re-employing Mark Lawson/Jellis Craig in the sale of property.

Mark is meticulous in his approach - attention to detail appears to be one of the driving factors in his success. He is truly professional and his experience was demonstrated to me at all stages of the campaign.

Mark provided considered and appropriate advice in preparing the property for sale. He was diligent and contemporaneous in giving feedback after every open for inspection. He was always prompt in returning phone calls. Mark's pre-auction summary proved to be accurate in predicting whether the house would sell, the likely sale price range and most impressively - who was likely to buy it!

Mark and his team took the edge of the stress associated with Auction Day. His sense of humor, whilst maintaining a professional approach was priceless. I was left with a confident feeling that regardless of the outcome, I was in capable hands.

Although we had agreed on a reserve sale price, Mark was not complacent in the sale - he was determined to exceed my expectations. I was thrilled with the result and delighted with the entire process.

Mark's professional ability has left an impression on me - to the extent that if i was ever to re-employ him, I would feel comfortable to leave the sale of my property entirely to him. I could go on holiday, return, and know that he had sincerely looked after my interest.

"We have recently sold our home in Gardiner Parade, Glen Iris, through Jellis Craig. This was our first experience selling a home and we approached the exercise with some trepidation. After talking with a number of agents we chose Jellis Craig because of their professional approach. Unlike our experience with some other agents, at no time did we feel pressured to make any decisions regarding the sale process.

Mark Lawson was our main contact and we found him, at all time, to be completely professional and approachable. He kept us fully informed regarding the process and was always available to answer any questions or concerns. He was able to help us arrange required tradespersons and an interior design consultant. We felt very comfortable leaving Mark to show our home at inspections, and each time he promptly informed us of the outcome.

Prior to auction day we were realistically informed of the progress of the selling campaign, and on auction day were kept well informed and consulted throughout the auction, and the subsequent negotiations that led to a sale at a price with which we were happy.

"I would like to personally recommend Mark Lawson as a very professional, motivated, and highly competent Estate Agent.

My wife Michelle and I had an extremely positive experience dealing with Mark Lawson over the course of selling our apartment. We had purchased a new property and needed to sell our existing property with considerable haste. After only one phone call to Mark the entire sales campaign was organised and our property was sold within two week and with a short settlement period to suit our financial obligations.

"I am pleased to recommend the services of Mark Lawson, Senior Sales Consultant at Jellis Craig (Glen Iris) who ran the sales campaign prior to the auction of our Glen Iris family home in May 2011.

Mark's performance throughout the campaign was exemplary. It quickly became apparent that he takes his profession seriously and strive to do his very best to ensure a successful outcome for his clients. Mark took considerable personal pride in ensuring that every aspect of the campaign was conducted to the highest standard. He also came across as liking a challenge and being motivated to exceed, not just reach goals and targets.

Throughout our dealings, Mark conducted himself with professionalism, courtesy, enthusiasm and diligence. He advised on cost effective approaches to preparing our house for sale and once the campaign was underway, worked hard and conscientiously, keeping us well informed and leaving us feeling confident that all was going to plan. Direct in communication style, Mark provided 'frank and fearless' advise based on his deep experience and track record of success, yet was respectful and accommodation of our wishes. The combination of Mark's professional approach and personal style made what is inevitably a stressful time as easy as possible for us. We felt in good hands with Mark overseeing the campaign and went into the auction secure in the knowledge that he had worked as hard as possible to set us up for the best result on the day. In particular, Mark invested heavily in nurturing the relationship with potential buyers in the lead-up to the auction.

"I want to commend Mark Lawson as an excellent ambassador for your company.

After referring a range of properties to Caz, my wife, and I over several months we ignored one of his options and had Mark accepted our refusal to inspect it we wouldn't have been the lucky bidders when it went to auction!

As an ex real estate agent and potential vendor, I found the work Mark did to ensure that we inspected various properties, without relying on the advertising alone to attract us as buyers, extremely impressive.

Wanting the same effort extended on our property, we listed with Mark and the team at Glen Iris. The pre-campaign work was great with the recommended improvements showing the property in a better light then having the photo's, advertising copy and floor plan all offered for comment and approval, we felt we were allowed to be as involved in the process as we wanted.

The level and quality of communication at all times during the campaign was very high and we were never left wondering what was happening.

I've always felt that given the bidders any house will sell at auction, we had one lack lustre bidder competing with a stronger dibber to whom the house was passed in, below where we wanted to be. It was then Mark, along with Paul Williamson, showed why he was worth his fee, within 15 minutes he'd negotiated a result up into our range (and that he'd initially quoted) - a significant improvement on the last bid!

"From my first meeting with Mark Lawson (Senior Sales Consultant) Jellis Craig, I started to feel a little more comfortable about going through the process of selling my house.

He guided me through every stage, from the preparation of house for the sale, the marketing and actual sale. I am amazed how easy it was for me. Mark took care of everything while keeping me informed at all times. It was a real load off my mind.

I felt as ease to ask questions about any little detail during the campaign and he always put my mind at ease. He would promptly get back to me whenever I called and he was not immediately available.

After each open for inspection he would contact me and given an honest assessment and report on potential buyers.

Last Saturday my house was sold at auction and I was extremely happy with the outcome.

Mark managed to make the house sale a stress free experience for me from start to finish.

"We have known Mark Lawson from Jellis Craig for some years now since he sold two properties across the road from us and was involved in the sale of 63 Ashwood Drive next door to us as well.

Mark always kept in touch with us as he knew our desire to move to the country one day. That time came and he has now sold our property for a good price in an uncertain market.

Mark clearly explained the process and possible outcomes to us including the good, the bad and the potentially ugly. Hence, there were no surprises on the journey.

Mark is reliable and gets back to you when he says he will.

In addition, Jellis Craig (Glen Iris) has a good reputation in this area and this was upheld during the sale of our property.

"I would like to take this opportunity to commend Mark Lawson, a senior sales consultant of your firm, for not only achieving a superb result on the sale of our property, but for being an excellent representative for Jellis Craig. I have known Mark for a number of years but only recently have I been a witness to his wealth of expertise and knowledge. My only regret is that I have not engaged his services in the sale and purchase of previous properties.

In the past, Mark has been a true professional by providing opinions and feedback to us, not only on the state of the marker but on the properties we were keen to purchase, on many occasions, from other agents. Being the consummate professional, Mark did not hesitate in offering honest and realistic valuations.

The time came to sell our parent's property, now being owned by my siblings and myself. I had no hesitation employing Mark as our agent. I knew I could trust Mark and valued his integrity, honesty and professional approach and in our case, his amazing interpersonal skills. The sale was an emotional minefield and if it was under any other agent, I would have been extremely nervous. Mark was brilliant!

He has an extremely perceptive knowledge of the market as well as the needs of his client. So he was able to provide relevant historical data as a well as forecast future trends in a timely manner. This assisted in our decision making. The pre-campaign work was thorough and precise and throughout the entire campaign, Mark's level and quality of communication was prompt and of a high standard. Regular reports eliminated guess work and Mark treated all our questions with respect and compassion. He is such a 'people person' that he truly seemed to understand that the sale of our parent's home was difficult.

In a market which currently favours the buyer, I was astounded that within a couple of weeks not only did we have interested buyers but unbelievably, someone who was willing to buy well above our asking price. I was absolutely stunned! This sale completely contradicted what was currently being dictated by the market, economics and all recent experiences of friends and colleagues. Within weeks, my younger brother asked Mark to sell his apartment. There was no question of interviewing other agents.

Honest, professional and highly experience, Mark must stand alone in an industry which is known for its unscrupulous agents and their dishonest tactics. It is indeed a refreshing change to have Mark as one agent who is his own man. I only hope that he is as valued by his bosses and colleagues as he is by his clients. He is well known in the Boroondara area as the "hones, down the earth" agent.